Privacy Policy

Transparency Notice

Privacy Policy

A general, high-level overview of how information may be handled when this service is used, the broad purposes behind that handling, and the options that generally remain available to you.

Effective 12 June 2026 General summary
01

Scope of This Notice

This page is intended as a general description rather than a complete account of every individual case.

Continuing to use the service indicates that you are aware of the practices described here. If you are not comfortable with them, the appropriate step is to stop using the service.

This notice describes, in broad terms, the kinds of information that may be involved when the service is used, the general purposes for which that information may be handled, and the choices that may be available. It is written at a high level of generality on purpose: the way information is actually handled can vary from one product, region, or period to another, and depends on how you interact with the service.

Nothing on this page is intended to describe a single fixed procedure. Where a more specific explanation is required, it will be made available through the service itself or through the contact options described below.

02

Information That May Be Involved

In practice, the information involved depends on how you interact with the service. Broadly speaking, it may fall into a few loose groups:

  • Information you choose to provide when interacting with the service
  • Information generated automatically as the service is used
  • Information received from other sources where permitted

These groups are deliberately described in general terms rather than as a fixed list. Certain products or features may rely on more or less information depending on how they are designed to work, and the emphasis may shift as the service develops over time.

Provided Information

Where you choose to share something with the service — for example when requesting assistance or taking part in an optional feature — that information may be retained and used for the purposes outlined below.

Automatically Generated Information

Technical and behavioural signals may be recorded as the service is used. These are generally used in aggregate, to understand how the service performs, and are described here in general rather than technical terms.

03

How Information May Be Used

Information may be used within a reasonably broad scope, in line with the ordinary requirements of operating and improving a service of this kind:

  • To provide, maintain, and support the service
  • To respond to enquiries and requests
  • To carry out actions you choose to initiate
  • To send messages that form a necessary part of the experience
  • To understand how the service is used and where it can be improved
  • To protect the service, its users, and others from harm
  • To meet applicable obligations and respond to lawful requests

The purposes above are described generally and should not be read as an exhaustive list. Where a new purpose arises, it will fall within the same overall approach described in this notice.

04

Sharing and Disclosure

Personal information is not sold.

Information may be shared with third parties that support the operation of the service, but only in a general sense and only to the extent reasonably necessary. Such parties are expected to handle information responsibly and not to repurpose it for unrelated ends.

Disclosure may also happen where it is required by law, by a lawful request from a competent body, or in connection with a change in the ownership or structure of the service. In each case, disclosure is understood as exceptional rather than routine.

05

Cookies & Similar Technologies

The service may use cookies and comparable technologies to support features and to understand general patterns of use. The exact mix can vary between regions and products, and it may change as the service evolves.

Broadly, these technologies may be used to:

  • Keep track of preferences and general settings
  • Understand traffic patterns and how the service performs
  • Assess the effectiveness of general outreach
  • Support certain functions and the experience as a whole

Your control: most browsers allow these technologies to be blocked, limited, or cleared. When they are disabled, the service generally remains accessible, although some features may behave differently than expected.

06

Messages and Preferences

Where you have indicated a willingness to hear from the service, general updates and related material may be sent from time to time. The frequency and nature of such messages are not fixed and may vary.

Opting out: a simple way to stop receiving such messages is generally provided within the messages themselves, or through the contact options available inside the service. Requests are honoured without affecting anything else.

Messages that are an inherent part of carrying out something you have asked for are not subject to opt-out, because they are necessary to complete the request.

07

Security

Reasonable administrative, technical, and physical measures are maintained with the aim of protecting information against unauthorised access, alteration, loss, or misuse.

No method of transmission or storage is entirely secure, and absolute security cannot be promised. The measures applied are nonetheless intended to be proportionate to the nature of the information involved.

08

Your Choices and Rights

Depending on where you are, you may have certain rights in relation to information about you. In general terms these may include the ability to ask what is held, to have inaccuracies corrected, to ask for deletion, and to object to certain uses.

Requests may be made through the contact options available inside the service. Some verification may be needed before a request is acted upon, and some requests may be limited by applicable rules.

The service is intended for a general audience. Information from children is not knowingly collected, and where such information is identified it will be handled appropriately.

09

Third-Party Services

Links or connections to external services may be present for convenience. Their content and practices are outside the control of this service, and no responsibility is taken for how those parties handle information.

Before sharing anything with an external page, it is worth reading its own notice. The terms described here apply only to this service.

10

Changes to This Notice

This notice may be revised from time to time to reflect changes in the service, in technology, or in applicable requirements. Revisions are published on this page together with an updated date.

Continued use of the service after a revision indicates awareness of the updated content. Where a change is significant, a more prominent indication may be provided.

This notice is provided for general transparency only and does not create rights beyond those already granted by applicable law.
Questions may be directed through the support options available inside the service.